Explore AI WFO Live

Click through real module previews — efficiency scoring, AI agent tuning, new-hire training, and campaign tracking. These are live interactive previews, not static screenshots.

app.aiwfo.net / dashboard / efficiency
Efficiency Score
0%
12% vs last month
Avg Handle Time
0m 24s
34% faster
Bottlenecks
0active
6 resolved
CSAT Score
0/100
8% higher

Weekly Efficiency Trend

Top Bottlenecks

H
IVR menu depth — Level 3
28% of calls drop here · est. 410 min/wk lost
H
Handoff: chat → agent
Avg 4.2 min transfer wait · 12% abandon
M
Knowledge base gap: refunds
19% of agents search externally
L
After-call work queue
+48s per interaction · coachable

Live preview: The Efficiency Dashboard scores every interaction, tracks handle time, and surfaces your top bottlenecks with root causes and fix recommendations — updated in real time.

app.aiwfo.net / agents / chatbot-tuning

Agent Configuration

Website Chat IVR SMS Email App
AI Agent Resolution: 88% · +37% since tuning
Support Assistant
Online · auto-tuning

Live preview: Adjust agent personality and escalation rules, then watch it resolve a real customer request. Every answer is scored against your quality rubric and fed back to improve the model.

app.aiwfo.net / training / new-hire-academy
Handling a Refund Request
Live call · 4:12
De-escalating Frustration
Completed · Score 92%
Product Knowledge: Billing
Completed · Score 88%
System Navigation
Completed · Score 95%
Certification Exam
Locked until lessons complete
A-
0/100 overall
Empathy94%
Resolution88%
Product Knowledge91%
Speed82%

Live preview: New hires learn from real anonymized conversations, get auto-scored on empathy, resolution, and knowledge, and earn certification — cutting ramp time by up to 50%.

app.aiwfo.net / campaigns / attribution
Revenue Attributed
$0K
22% vs goal
Campaign ROI
0.2x
0.8x improvement
Chat → Sales
0%
+6% conversion

Campaign Performance & Attribution

CampaignChannelConversionsROIBudget Used
Spring Launch
Social + Chat1,2843.8x
88%
Email Re-engagement
Email8424.1x
72%
Paid Search
Search6532.4x
54%
Video Retargeting
Video3911.9x
38%

Live preview: Attribute revenue to specific campaigns, agents, and touchpoints — so you know exactly where budget converts and where to double down.

Want This Built For Your Team?

Every AI WFO deployment is tailored to your channels, industry, and goals. See it live in your context.

One-time licensing · No subscriptions · Deployed in weeks